Winning through customer experience - Ernst & Young

Our third Global Consumer Banking Survey looks at banking through the lens of the customer. How do customers perceive their banks? What services do they expect their banks to provide? How well do their banks deliver on promises?


Russia’s Richest Lose US$6.6 Billion From Ukraine Tension

Russia’s 10 richest individuals lost as much as US$6.6 billion, or 4.7% of their combined net worth, according to a Wealth-X estimate, after the country’s benchmark Micex index plunged nearly 11% last week due to escalating tensions between Ru


Banks See Wealth Management New Cash Cow

Expect banks to become bigger players in the wealth management space. According to a new study by Fidelity, over half of bank executives expect to grow their revenue from wealth management practices by 25 percent in the next five years.