Wealth and Asset Management
Temenos and Celent: American Banks Face Growing Fight for the ‘Switchable Middle’
Temenos has announced new research with Celent highlighting a widening gap between what US banking customers increasingly expect and banks’ ability to deliver. Published in “The Banking Expectation Gap: US Consumer Edition,” the findings identify a “switchable middle”: the 75% who are only “moderately satisfied” or less with their primary…
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