FinTech
Banks Are Promoting 'Female' Chatbots To Help Customers, Raising Concerns Of Stereotyping
Meet Amy. And also Debbie, Inga, Mia, Erica, Eva and Cora. These aren’t the members of a new, all-female rock group, but names that several large banks have been giving to their automated digital assistants. So-called chatbots have become a useful cost-cutting tools for companies with large subscriber bases…
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