FinTech
BNY Mellon introduces chatbot Selina to handle institutional clients’ trading queries
The use of chatbots has taken off in Hong Kong’s banking sector as big banks such as HSBC, Standard Chartered Bank and Hang Seng Bank have introduced artificial intelligence powered virtual assistants to provide 24-hour customer service at no extra labour cost. Not to be left behind, BNY Mellon, which…
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Click here to read the full story: South China Morning Post