Citi CEO: In an Age of Fintech Disruption, Don't Sleep on the Bank Branch
To thrive in the digital age, big banks need a two-pronged approach that spans the traditional and the new: a broad physical branch network that caters to Baby Boomers and a robust online (and mobile) presence for Generation X and Millennials. Sure, financial technology—or “fintech”—disrupters will pick their spots and…
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