Comment & Analysis
Lists of top bosses are fine but what about the 50 worst?
Earlier this month, a British chief executive had an email run-in with one of his customers that left the woman gobsmacked. This man is not a famous grouch, like Ryanair boss Michael O’Leary, who once said the idea the customer was always right was “horseshit”. Nor does he make news…
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Click here to read the full story: Financial Times