FinTech
Live chat too ‘clunky’ for private banking
Live chat is too “clunky” for the digital private banking experience, according to executives appearing on FTAdviser's latest webinar. Asked why C Hoare & Co does not use live chat or deem it a priority, Chris Loake, the private bank’s chief technology and operations officer said the technology it deploys…
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Click here to read the full story: FT Adviser